Privacy Policy
Last updated: 5th May 2026
This Privacy Policy explains how Pynzle collects, uses, stores, and protects personal information when you visit our website, sign up for free puzzles, download bonus content, contact us, or subscribe to Pynzle updates.
For the purposes of this Privacy Policy, “Pynzle”, “we”, “us”, and “our” refer to the operator of the Pynzle website at www.pynzle.com.
If you have any questions about this Privacy Policy, you can contact us at:
Email: dp@pynzle.com
Website: www.pynzle.com
1. Information we collect
We may collect the following information from you:
• your email address;
• your name, if you choose to provide it;
• information about the book, puzzle, download, page, or form you interacted with;
• your communication preferences;
• technical information such as your IP address, browser type, device type, approximate location, pages visited, and how you use our website;
• information you provide if you contact us directly.
We do not intentionally collect sensitive personal information such as health information, financial details, government ID numbers, or information about children.
2. How we collect information
We collect information when you:
• sign up to receive free puzzles or bonus downloads;
• confirm your email address;
• subscribe to Pynzle updates;
• click links in our emails;
• contact us using a form or email;
• visit or interact with our website.
Some information may also be collected automatically using cookies, analytics tools, server logs, or similar technologies.
3. How we use your information
We use your information to:
• send you the free puzzles, downloads, or bonus content you requested;
• confirm your email address;
• send occasional Pynzle updates, including news about books, puzzles, printable activities, offers, and related content;
• manage our email list and unsubscribe requests;
• improve our website, books, downloads, and customer experience;
• respond to messages or requests from you;
• protect our website from misuse, spam, fraud, or security issues;
• comply with legal obligations.
We will not sell your personal information.
4. Legal basis for using your information
Where data protection laws such as the UK GDPR or EU GDPR apply, we rely on one or more of the following legal bases:
Consent
We use consent where you sign up to receive emails, free downloads, or marketing updates.
Contract or pre-contract steps
We may use your information to provide something you requested, such as a free download or bonus puzzle.
Legitimate interests
We may use limited information to operate, secure, and improve our website and services, provided those interests are not overridden by your rights.
Legal obligation
We may use or retain information where required by law.
You can withdraw your consent to marketing emails at any time by clicking the unsubscribe link in any email we send.
5. Email marketing
If you sign up for free puzzles, bonus downloads, or Pynzle updates, we may send you emails about Pynzle books, puzzles, printable activities, offers, and related content.
We use an email marketing provider to help manage our mailing list, send emails, record email confirmations, and process unsubscribe requests.
You can unsubscribe at any time by clicking the unsubscribe link in our emails. Once you unsubscribe, we will stop sending marketing emails to that email address, although we may retain limited information to record your unsubscribe request.
6. Sharing your information
We may share your information with trusted service providers who help us operate the website and provide our services. These may include:
• email marketing providers;
• website hosting providers;
• analytics providers;
• security, spam-prevention, and technical support providers;
• payment or marketplace platforms, where relevant;
• professional advisers, if needed;
• public authorities, regulators, or law enforcement where required by law.
These providers are only allowed to use your information as needed to provide their services to us or as otherwise required by law.
We do not sell your personal information.
7. International transfers
Some of our service providers may process personal information in countries outside your own country, including outside the United Kingdom or European Economic Area.
Where required by applicable law, we aim to ensure that appropriate safeguards are in place for international transfers of personal information, such as adequacy decisions, standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.
8. Cookies and analytics
Our website may use cookies and similar technologies to:
• make the website work properly;
• understand how visitors use the site;
• improve pages, downloads, and user experience;
• support security and spam prevention;
• measure the effectiveness of emails, links, or campaigns.
You can usually control or block cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
If we use optional analytics, advertising, or tracking cookies that require consent in your jurisdiction, we will aim to request consent where required.
9. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
For example:
• email subscription records may be kept while you remain subscribed;
• unsubscribe records may be kept to ensure we do not email you again;
• contact messages may be kept for a reasonable period so we can respond and manage our records;
• technical logs may be kept for security, maintenance, and troubleshooting purposes.
We may retain information for longer where required by law, to resolve disputes, or to protect our legal rights.
10. Your privacy rights
Depending on where you live, you may have rights over your personal information. These may include the right to:
• ask what personal information we hold about you;
• request a copy of your personal information;
• ask us to correct inaccurate information;
• ask us to delete your information;
• object to or restrict certain uses of your information;
• withdraw consent where we rely on consent;
• unsubscribe from marketing emails;
• complain to a data protection authority.
To exercise your rights, contact us at: dp@pynzle.com
We may need to verify your identity before responding to some requests.
11. Additional information for UK and EEA users
If you are in the United Kingdom or European Economic Area, you have rights under applicable data protection laws, including the UK GDPR and/or EU GDPR.
You also have the right to complain to your local data protection authority.
In the UK, you can contact the Information Commissioner’s Office at: www.ico.org.uk
12. Additional information for California residents
If California privacy law applies to your personal information, you may have additional rights, including the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion or correction; the right to opt out of certain sharing or sale of personal information; and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information.
To make a privacy request, contact us at: dp@pynzle.com
13. Children’s privacy
Pynzle books and puzzles may be suitable for children or families, but our website and email sign-up forms are intended for use by adults, parents, guardians, teachers, or other responsible users.
We do not knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.
14. Links to other websites
Our website and emails may contain links to other websites, including Amazon or other third-party platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites. You should review their privacy policies before providing information to them.
15. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no website, email system, or internet transmission is completely secure. You should take care when sharing information online.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page.
If we make significant changes, we may provide additional notice where appropriate.
17. Contact us
If you have questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: dp@pynzle.com
Website: www.pynzle.com